Delaware North Companies International
Privacy Statement Updated February 2010
Delaware North Companies International, and its subsidiaries and affiliates ("Delaware North") are committed to the protection of personal information collected, used and disclosed by us through our services and web sites.
Your Personal Information
Delaware North collects "Personal Information" through the performance of our services and our web sites. This Personal Information includes but is not limited to details such as your name, phone number, date of birth, residential or business address, email address, age range and gender. We also collect Aggregate Information, which is information about the use of our web site, such as pages visited on our web site. The information we collect depends on the services you utilize.
If you do not provide certain information, we may not be able to provide you with all the services you may require.
How we collect your personal information
Delaware North collects personal information in a number of ways, including:
How we use your personal information
Your personal information may be used in order to:
Your personal information is also collected so we can promote and market our products and services to you or those of our subsidiary, parent company or affiliate company products or services. This is to keep you informed of products, services, and special offers we believe you will find of interest. We may outsource all of these tasks to third parties on a confidential basis. If you do not want to receive promotional materials from us or third parties, please email info@delawarenorth.com.au.
We may use information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns and understand demographic, customer interest, purchasing and other trends among our users and customers.
Except as disclosed here, Delaware North will not sell or disclose information that identifies our users personally or makes it possible for other parties to contact them directly without our users' consent.
When we disclose your personal information
In order to deliver the services you require or for the purposes set out above, Delaware North may disclose your personal information to organisations outside Delaware North. Your personal information is disclosed to these organisations only in relation to Delaware North services. These organisations may carry out:
Delaware North takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In addition, we may disclose your personal information to:
Delaware North also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Delaware North collects and manages IP addresses as part of the service of providing internet session management and for security purposes. Delaware North also collects and uses web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving our websites.
Third party sites
You may click-through to third party sites from our sites in which case we recommend that you refer to the privacy statement of the sites you visit. Delaware North's collection statement and privacy policy apply to Delaware North's websites only and Delaware North assumes no responsibility for information and content of third party sites.
Help us to ensure we hold accurate information
Delaware North takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That's why we recommend that you:
By contacting us on info@delawarenorth.com.au you can access your personal information.
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Delaware North reserves the right to charge a fee for searching for, and providing access to, your information.
How to contact us
If you have any questions about our privacy policy or our use of your information, please contact us at info@delawarenorth.com.au.
Alternatively please write to the Privacy Officer:
Delaware North Companies International
Level 2, 630 Church Street
Richmond, Victoria, 3121
This policy encompasses all Delaware North Companies International - Delaware North Companies Australia, Delaware North Australia Parks & Resorts and Delaware North Companies United Kingdom and subsidiaries.
