Additional Information 

Below is some additional information you need to know for your stay.

Travel Insurance - we highly recommend travel insurance

Our remote and unique locations make for the perfect holiday destination. It is important to note that travelling to paradise comes with risks that are out of our control, and yours. For this reason, we highly recommend that all of our guests purchase travel insurance prior to travelling. Please take the time to review your travel insurance policy to ensure that you are covered in the unlikely event that your travel plans are disrupted due to weather or acts of god.

Itinerary for your stay

El Questro Homestead Experiences Brochure

Guests are encouraged to pre-book their full itinerary or individual excursions prior to arrival. Please contact The Homestead on for further information. 

All tours and activities are subject to availability and may change due to weather or road conditions. All timings are appropriate and minimum and maximum numbers may apply.

El Questro Homestead Travel Planner

Download our Travel Planner for more information on getting here, checking in, dining, the climate and the experiences on offer. 

What to Bring & What to Wear

Make sure you bring swimwear so you can enjoy a swim in one of the beautiful gorges or thermal springs or the Homestead swimming pool. A hat and sunscreen are also recommended and don’t forget your camera!

El Questro Homestead does not have a strict dress code but we would suggest relaxed, casual wear during the day and perhaps something a little more special for dinner. For ladies, relaxed evening wear and for men, collared shirts and long trousers and/or tailored shorts. Make sure you bring a sturdy pair of hiking boots to wear on the many walks available. Light, loose clothing is recommended for longer treks and fishing. You will also need trousers and enclosed shoes or boots if you’re going horse riding. El Questro experiences average monthly temperatures of 33 degrees Celsius so you shouldn’t need to pack clothing to keep you warm. In the winter months of June, July and August, night time temperatures can fall to as low as 6 degrees. Please ensure you bring suitable warm clothes for night time as well as early mornings.

Mobile Phone Reception & Internet Access

There is no mobile phone reception at El Questro Homestead, however a telephone is available for in the library. Complimentary wireless internet access is also available in the library and lounge/bar area of the main lodge for guest use.

Credit Card surcharge

Please note if settling your account on departure by credit card, a 0.8% surcharge applies for Visa & MasterCard payments and a 3% surcharge applies for American Express & Diners Club payments. Should you wish to avoid this surcharge, payment may be made in advance. Please contact for further information. 

Cancellation Policy


61 days or more prior to arrival: no cancellation fees apply.


60-31 days prior to arrival: 50% cancellation fee equivalent to accommodation (per room cancelled) applies, based on original booking dates.

30 days prior to arrival: a 100% cancellation fee equivalent to full contracted rate per confirmed room per night, transfers and pre-booked day tours.